FAQs

I am getting emails daily which I find really annoying and I want to stop this

You can stop this by changing your account settings.

1. Log into www.plancookeat.com

2. Click on the myAccount tab at the top of the page.

3. On the right hand side, half way down,is the my preferences section. Here you can deselect the box which says: "Email me my recipes daily".

4. You should no longer receive your recipe reminders. Please email info@plancookeat.com if you have tried this and are still receiving reminders.

 

I registered for Plancookeat.com but I didn't receive an email

Firstly, check your spam or trash inbox. The emails should take no longer than a few minutes (with the exception of some organisations where there will be added security) to come through. If they are not in your spam or trash inbox, please email info@plancookeat.com and we can provide further assistance.

When I try to use the shopping list, I get no ingredients

You need to ensure you save your meal selections prior to viewing the shopping list. To do this, follow these simple instructions:

1.  Select the types of meals you want (some at this stage are still not populated ). Make sure you press 'hide / show extra days' so you can select the meal type for these days as well.

2. Press 'search', and then select the recipes you would like to try for the week using the 'next' and 'previous' buttons.

3. Press save, to save your selection for the week.

4. Now you should be ready to view the shopping list via the shopping button.

If you still can not view any ingredients in the shopping list, email info@plancookeat.com for assistance.

Why does the planner return only a small (or no) selection of meals?

At the moment, we are in the process of building up our recipes. Some combinations of categories return very few or no recipes. An example of this is the low fat, low carb and low GI combination. We are currently working really hard at trying to come up with new recipes to ensure different combinations work, and we aim to have at least 20 new low carb, low fat and low GI recipes by the middle of July 2008 for your selection.

Some other categories yet to be populated include:

  • Kid Friendly
  • Diabetic
  • Low GI
  • Many of the Cuisine types.

We aim to also have these updated by the middle of July 2008

We are also changing the way the site works to ensure recipes can be categorised as more than one meal type. An example of this is Lamb Curry, which could be classified as both Curry and Lamb. Currently, this can only be classified as either Lamb or Curry.

In the meantime try reducing the number of filters you have. You will find the planner will work better and you will still get the big benefits of plancookeat.com, in that you won't have to think too hard about what to have each night, plus you get your shopping list nicely prepared for you.

What to do if the planner gets stuck and I can't use the next or previous buttons?

We understand how frustrating this is and we are currently working on a solution to overcome the problem. In the meantime, save the planner with your current options. You should then be able use the next and previous button on the night your are having problems with.

How do we categorise our recipes?

Currently, our recipes are categorised as follows:

Recipe Type Definition
Low Fat Where there is less than 3 grams of fat per 100 grams of food.
Low Carb Any meal which has 12 or less grams of carbohydrates.
Quick Any meal which takes 20 minutes or less to cook
Dairy Free*

A dairy free recipe must exclude all dairy products including all varieties of milk, milk powder, all cheeses, cream, yoghurts, custard and dairy desserts.

Soy or rice milk may be used.

Lactose Free*

A lactose free recipe must exclude all milk including that from cows, goats and sheep. Custard, yoghurt, ice cream and soft cheeses (such as cottage, ricotta) should also be excluded.

Cream has a very small amount of lactose and butter and hard cheeses (such as cheddar and tasty) are virtually lactose free.

Lactose free milk or soy or rice milk are suitable as are lactose free yoghurt and lactose free custard.

Wheat Free*

A wheat free diet must exclude wheat in all its forms.

Wheat based flours including spelt, durum and kumat should be avoided as well as wheat derivatives such as couscous, semolina and burghul.

All wheat based breads, cereals, pasta and noodles should also be excluded.

Wheat free or gluten free products may be used.

Note: All gluten free products are wheat free.

Gluten Free*

Gluten containing grains include wheat, barley, rye, oats and titicale (a cross between wheat and rye).

Spelt, kumat and durum are varieties of wheat. Couscous, semolina and bulgur/bourghul are derivatives of wheat.

Malt is a derivative of barley.

THESE SHOULD ALL BE EXCLUDED ON A GLUTEN FREE DIET

Diabetic Friendly foods*

Diabetic meals should include carbohydrate foods which have a low GLYCEMIC INDEX or GI.

The GI is a ranking of carbohydrate containing foods based on how quickly they influence the blood glucose level.

A high GI food leads to rapid rise in blood glucose levels.

A low GI food results in a smaller and steadier rise in blood glucose levels.

Low GI foods include:

# wholegrain, sour dough or stoneground breads

# oats, untoasted muesli, All Bran

# reduced fat milk/ yoghurt/custard

# legumes

# pasta and noodles

# Basmati or Doongarra rice

# fruit eg apples, stone and citrus fruits

# sweet potato and corn

The guidelines for a healthy heart also apply for diabetic meals:

-Unsaturated fat sources

-No added or reduced salt

- Foods high in fibre

 

* All information with an asterisk has been provided by:

Leonie McNamara

Accredited Practising Dietitian

February 2008

For more information about PlanCookEat.com, please email: michelle@plancookeat.com